Web Software Outsourcing, Flash Animation, Website Designing, Software Development, E-Commerce Services

Organization Chart - Department Organization

The entire work that is involved in any project taken up by us is carried out by our team in the web designing and organization development department. Each member of the team is assigned with specified job duties in which area the concerned hand is found to be the best suitable. The following organization chart is based on the order of the work process with overlapping responsibilities as and when required. The aim is to synchronize operations so as to ensure efficiency, perfection, and timely completion of the task in our organization.

Distribution of job duties

Members of the web design and organization development team in outsourcing programming services are classified on the basis of the nature of their work and accountability for each job duty. However, since many duties depend upon the support, contribution or collaboration of other staff members, job profile may vary marginally. This is a combination of accountable tasks and shared tasks for each job title. Here is a list of job duties assigned for each position:

Subject Matter Expert (SME)

The Subject Matter Expert is the basic source of information that will provide the clear picture of requirements regarding a particular project. The SME will have a complete idea about what will be the function of the software, and how the process works. The requirements of different projects are most probably changing constantly and at times new clients (internal or external) are brought in to help design a solution. Often the client himself will act as the SME. And the SME need not be a person from the IT field, except when the solution is being designed to support IT.

Functional Analyst (FA)

Functional analyst has the unenviable role of eliciting clear, concise, non-conflicting requirements from the Subject Matter Expert who may or may not have the idea about how technology can be used to transform the business process into reality.

Solutions Architect (SA)

The Solutions Architect is responsible for transforming the requirements created by the Functional Analyst into a set of architecture and design documents that can be used by the rest of the team to actually create the solution. The SA is responsible for matching technologies to the problem being solved.

Quality Assurance (QA)

The QA's role is primarily to find bugs before they find their way to the end customer. Using a variety of techniques, the Quality Assurance team is responsible for ensuring the quality of the solution and that it fits in to the requirements gathered by the Functional Analyst.

Development Lead (DL) Organization

The Development Lead's role is focused on providing more details to the Solution Architect's architecture. This would include detailed program specifications creation. The Development Lead is also the first line of support for the developers.

Organization Developer

Developer is the heart and soul of the process. The Developer actually writes the code for the specifications provided by the Development Lead.

Tester

The Tester's role is to create the Test documents from the Plans and Scripts created by the QA. This document is reviewed by another tester who is called the Reviewer.

Project Manager (PM)

The Project Manager is responsible for ensuring consistent reporting, risk mitigation, timeline, and cost control. This is a problem solving role. The PM is involved in each and every process taking place in web designing and development department.

Development Manager (DM)/Director

The Development Manager will be responsible for managing multiple priorities of conflicting projects. The Development Manager is the final word in issues where finding solutions are difficult. The DM is involved in each and every process taking place in web designing and development department.

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